Mayor Vincent C. Gray

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About OCTO

Data

Maps & Apps

Agency Support

OCTO Logo

Office of the Chief Technology Officer


Office Hours
Monday through Friday, 8:30 am - 5:30 pm

How to Reach Us
200 I Street, SE
5th Floor
Washington, DC 20003
octo@dc.gov

Phone: (202) 727-2277
Fax: (202) 727-6857
TTY: 711

FOIA Information
Agency Performance

Website: http://octo.dc.gov

DC Digital Inclusion 


Rob Mancini
Chief Technology Officer

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Technology Support Services 


Technology Support Services provides 24x7x365 support for OCTO-supported applications and hardware across the District.

This division contains the following two activities:

IT ServUs: provides support for desktop products and services to District agencies utilizing industry best practices, certified technicians, industry-level software tools combined with Service Level Agreements to provide solutions for all end-user computer needs.

Applications Support: manages the technical infrastructure platform for District-wide Enterprise Resource Planning (ERP) systems as well as dc.gov and its associated portal tools. 

 

Goals

Supports the District’s initiatives by providing support and recommending technological solutions to agencies.

 

Program at a Glance

Program Title: Technology Support Services
Agency: Office of the Chief Technology Officer
Office: Technology Support Services
Type: Administrative
Phone: (202) 727-2277