Mayor Vincent C. Gray

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About OCTO


Maps & Apps

Agency Support


Office of the Chief Technology Officer

Office Hours
Monday through Friday, 8:30 am - 5:30 pm

How to Reach Us
200 I Street, SE
5th Floor
Washington, DC 20003

Phone: (202) 727-2277
Fax: (202) 727-6857
TTY: 711

FOIA Information
Agency Performance


DC Digital Inclusion 

Rob Mancini
Chief Technology Officer

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Technology Support Services 

Technology Support Services provides 24x7x365 support for OCTO-supported applications and hardware across the District.

This division contains the following two activities:

IT ServUs: provides support for desktop products and services to District agencies utilizing industry best practices, certified technicians, industry-level software tools combined with Service Level Agreements to provide solutions for all end-user computer needs.

Applications Support: manages the technical infrastructure platform for District-wide Enterprise Resource Planning (ERP) systems as well as and its associated portal tools. 



Supports the District’s initiatives by providing support and recommending technological solutions to agencies.


Program at a Glance

Program Title: Technology Support Services
Agency: Office of the Chief Technology Officer
Office: Technology Support Services
Type: Administrative
Phone: (202) 727-2277