Study Ranks DC Website Among Top 4 City Sites in Country

(WASHINGTON, DC) A Brown University analysis of 1,506 government websites in the 70 largest metropolitan areas in the country ranked Washington, DC's website as the fourth best overall. The DC website was also in the top 10 in terms of security policy and privacy features.

The study, "Urban E-Government: An Assessment of City Government Websites," analyzed 70 cities based on a 0-100 point e-government index. City websites were rated on availability of phone contact information, addresses, publications, databases, portals, and number of online services. Rankings were based on criteria such as links to other sites, whether they allowed digital signatures on transactions or an option to pay via credit cards, or provided email contact information, search capabilities, and disability access.

The top-ranked city, San Diego, scored 52.9 percent. Washington was fourth with 45.4 percent. The table below ranks the 70 cities.

Rank	City	Percent
1	San Diego	52.9%
2	Albuquerque	49.9%
3	Seattle	48.4%
4	Washington, DC	45.4%
5	Salt Lake City	44.2%
6	Virginia Beach	43.1%
7	Kansas City	42.7%
8	Denver	42.6%
9	San Jose	42.0%
10	Indianapolis	41.9%

Rank	City	Percent	Rank	City	Percent
11	Minneapolis	41.1%	21	Austin	37.9%
12	Honolulu	40.5%	22	Baltimore	37.3%
13	Los Angeles	40.1%	23	Pittsburgh	37.1%
14	Tacoma	40.1%	24	Providence	36.9%
15	Richmond	39.9%	25	Orlando	36.4%
16	Boston	39.5%	26	Oakland	36.2%
17	New York	39.5%	27	Columbus	35.7%
18	Memphis	38.7%	28	Las Vegas	35.5%
19	Tampa	38.3%	29	Atlanta	35.3%
20	San Francisco	38.2%	30	Long Beach	35.0%

Rank	City	Percent	Rank	City	Percent
31	Oklahoma City	34.2%	41	Jacksonville	31.5%
32	Chicago	34.1%	42	Omaha	31.0%
33	Sacramento	34.0%	43	Hartford	30.5%
34	Charlotte	33.6%	44	Cincinnati	30.3%
35	Portland	33.4%	45	New Orleans	30.3%
36	Houston	33.1%	46	Fresno	30.2%
37	Dayton	32.2%	47	Raleigh	30.1%
38	Fort Worth	31.9%	48	Norfolk	30.1%
39	Tucson	31.7%	49	Philadelphia	30.0%
40	Syracuse	31.5%	50	Greensboro	29.9%

Rank	City	Percent	Rank	City	Percent
51	Nashville	29.6%	61	Buffalo	27.1%
52	Milwaukee	29.5%	62	St. Louis	26.4%
53	Tulsa	29.4%	63	Birmingham	26.1%
54	Dallas	28.4%	64	Rochester	25.7%
55	Phoenix	28.3%	65	El Paso	25.0%
56	Detroit	28.1%	66	Miami	24.8%
57	San Antonio	28.0%	67	Greenville	24.6%
58	West Palm Beach	28.0%	68	Louisville	24.4%
59	Grand Rapids	27.9%	69	Cleveland	21.1%
60	Knoxville	27.1%	70	Albany	17.2%

Office of the Chief Technology Officer

Study Ranks DC Website Among Top 4 City Sites in Country

Bookmark & Share

District News

Information Centers

Community

DC Government

Contact Us