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Mayor Vincent C. Gray and DDOT Announce Completion of Citywide Pay-By-Phone Program


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(WASHINGTON, DC) – Mayor Vincent C. Gray announced today that the District Department of Transportation (DDOT) has completed the rollout of pay-by-phone parking across the District. That means residents, workers and visitors can now use their mobile phones to pay for parking at all of the District’s approximately 17,000 on-street metered spaces.

 

“One of the most common interactions citizens have with local government is when they pay for parking,” said Mayor Gray at today’s announcement at a busy downtown intersection. “We want that to be a positive experience, and that’s why the District – along with a handful of other cities – is leading the way with new technology to improve our parking infrastructure and to reduce our reliance on outdated meters.”

Pay-by-phone parking gives drivers another convenient payment option. Instead of feeding cash or a credit card into a meter, the transaction is completed by phone, on the Internet or by using a mobile app.

“As we’ve started rolling out this service, the adoption rate has been very high. More than 30,000 people have already signed up and are using their phones to pay for parking,” said DDOT Deputy Director Gloria Jeff. “They like the convenience. For others who prefer to pay the old-fashioned way, they can still do that at a meter.”

The program is administered by Parkmobile USA, Inc. To use the new Parkmobile system, customers register for free at www.parkmobile.com. Once registered, motorists can use a mobile app, the Internet, or a toll free phone call (to 877-727-5758) to pay.

 

Motorists can also select the option to receive text message alerts and reminders. There is a $0.32 fee for each transaction, which covers the credit-card-processing charge and other program costs. The transactions appear in real time on the handheld devices used by Parking Enforcement Officers.

 

“The Department of Public Works’ parking enforcement supports businesses by ensuring turnover at metered spaces,” said DPW Director William O. Howland, Jr. “We want everyone to have their turn and then move on after their time expires.”

"Parkmobile is excited to launch our pay-by-phone parking service in our nation’s capital," said Albert Bogaard, CEO of Parkmobile USA, Inc. “We are very pleased that DDOT has chosen Parkmobile for our ability to create value through our parking payment technologies, while at the same time enhancing the customer experience through our industry-leading pay-by-phone solutions. We believe this alliance is another example of Parkmobile’s position as the leading provider of intelligent transportation systems. Washington, DC is Parkmobile’s fifth capital after London, Amsterdam, Berlin and Athens.”