Complainant vs. Boyer
An arrest warrant has been issued for Tony Boyer of T&B Roofers/Home Improvement. The complainant gave T&B Roofers $46,250 to gut her entire home, install a new roof, gutter and downspouts, replace all plumbing and electrical work, and replace all interior and exterior doors and light fixtures. T&B was also supposed to install a new stove, refrigerator, washer and dryer at the residence. To date, T&B has only replaced the roof, installed drywall on the living room ceiling and performed demolition on the bathroom and interior walls on the second floor. The complainant says she has not been able to reach Tony Boyer, the designated representative for T&B, since May of 2008. A court date is scheduled for March 27, 2009. The complainant remains hopeful that she will be able to recoup the tens of thousands of dollars she paid Boyer to complete the work on her home.
Consumers should also be advised that neither Tony Boyer, nor T&B Roofers is licensed to do home improvement business in the District.
Complainant vs. Chong
Police are on the look-out for U Paek “James” Chong of Washington Metro Window, Siding and Gutters, Inc. The complainant says he entered into a contract with Chong to install two new security doors and hardware locks, security bars and wood trim on front windows, modify an archway that separates living and dining rooms and reroute interior plumbing at his home. The complainant paid Chong $5,455 as a deposit on a $12,253 estimate. Months later, Chong informed the complainant that he would not be able to complete the work and he gave the complainant a refund check in the amount of the deposit. The check was returned to the complainant for insufficient funds and attempts to reach Chong have been unsuccessful.
An investigation by the Office of Consumer Protection (OCP) found that Chong had fraudulently used the business license numbers and contracts of legitimate businesses in the state of Virginia and passed them off as his own.
Complainant vs. Carrillo and Valle
Warrants have been issued for Rafael Valle and Ricardo Carrillo, unlicensed home improvement contractors with Agayu Construction, Inc. The two took $75,000 from the complainant as a down payment on a $140,000 home improvement contract, but failed to ever start the project.
Valle and Carrillo allege that the complainant agreed to allow them to delay the project up to a year due to their heavy volume of existing projects and the necessity to obtain additional permits. Throughout an ongoing investigation by the Office of Consumer Protection (OCP), both Valle and Carrillo have been uncooperative, failing to respond to phone calls, certified letters and visits to the addresses on record for both defendants. Neither is licensed to do home improvement contracting business in the District.
Complainant vs. Rosales
Marcelo Rosales of Master Pieces, LLC is accused of taking $36,000 from the complainant as partial payment for a home improvement project and failing to complete the work. Rosales agreed to completely remodel the kitchen, install a new plumbing fixture, construct a new deck and install new windows and French doors at the complainant’s residence. Neither Rosales nor Master Pieces, LLC is licensed to do business in the District. A warrant has been issued for the arrest of Rosales.
Complainant vs. Brooks
A warrant has been issued for the arrest of Bernard Brooks of Brooks Construction Company. Brooks entered into home improvement contracts in the District without the necessary Basic Business License, General Service or Repair License endorsement for “Home Improvement Contractor.” The complainant says she paid Brooks a $14,610 deposit towards a $21,966 estimate to perform restoration and remodeling on her property.
The complainant says that after the payment had been made, Brooks started pushing the project start date back until they both agreed to terminate the contract. To date, the complainant has not received a refund of the money she paid even though no work was done.
Complainants vs. Cable
A warrant has been issued for the arrest of Donald Cable, president of Cabin John Construction, Inc. for operating as a home improvement contractor in the District without a Basic Business License or a General Service or Repair License endorsement, for a “Home Improvement Contractor.” The complainants paid Cable $17,932 of a $25,902 contract to construct a new deck, trellis and privacy screen in the rear of their home.
Cable failed to complete the work and has not appeared at two scheduled attempts to mediate the dispute by the Office of Consumer Protection (OCP).
Complainant vs. Hearing
A warrant has been issued for the arrest of Dave Hearing of Dave Hearing Carpentry for conducting business with a Basic Business License or General Service or Repair License endorsement for “Home Improvement Salesman.” Hearing accepted a $6,250 payment from the complainant to renovate a bathroom in his home. The complainant claims that after the payment was made, Hearing pushed the start date of the project back repeatedly until they both agreed to terminate the contract. Hearing failed to return the $6,250 deposit to the complainant.
Repeated calls, emails and letters to Hearing from the complainant have gone unanswered, so he turned to the Office of Consumer Protection (OCP) for help. OCP questioned Hearing about his failure to refund the complainant’s money, he stated that he would send an initial payment of $2,000 and the remaining $4,250 after being paid for another job that he was working on. To date, Hearing still has not refunded the complainant any of his money.
Complainant vs. Carthen
Terry Carthen of Lace Home Improvement entered into a contract with the complainant to renovate her entire basement, but failed to complete the work in a satisfactory manner. The complainant says she entered into a verbal contract with Carthen because he refused to put anything in writing. She says that first the project was delayed several times, but when it began the work was unsatisfactory, including crooked walls in her bathroom, hallways, ceiling and doorway. She contacted the Office of Consumer Protection (OCP) for help after her attempts to get Carthen to correct the problems turned up empty.
An investigation by OCP found that Carthen was not properly licensed to conduct home improvement work, in the District of Columbia. He was also not licensed as a home improvement salesman in the District of Columbia. A warrant has been issued for his arrest.
Complainant vs. Frierson
The complainants hired Bruce Frierson of B.A.F. Enterprise, Inc. to complete renovations on their home and to add an addition to the front of the home. Frierson was paid $76,500 to begin work on the project. He started, but failed to finish the job. The complainants reached out to the Office of Consumer Protection (OCP) for assistance.
During the investigation, OCP found that neither Frierson or B.A.F. Enterprise is of record as either a domestic entity or foreign entity registered to transact business in the District of Columbia. A review of business licensing records also revealed that B.A.F Enterprise Inc. was not licensed to conduct home improvement work, in the District of Columbia and Bruce Frierson was not licensed as a home improvement salesman in the District of Columbia. A warrant has been issued for Frierson’s arrest.