Mayor Vincent C. Gray

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Online Shopping and E-Payments


Online Shopping and E-Payments

OnGuard Online
Provides practical tips from the federal government and the technology industry to help you be on guard against Internet fraud, secure your computer, and protect your personal information.

Facts for Consumers

A Consumer's Guide to E-Payments
Describes online payment technologies, and how to make your transactions secure.

Check 21: Substitute Checks, Electronic Processing, and What It Means To You
Explains how your paper checks can be replaced with copies called "substitute checks" or other electronic items. 8.5"x11", 4 pages.

Cooling Off Rule
Explains your three-business-day right to cancel purchases of $25 or more that are made in your home or at a location that is not the seller's permanent place of business. 8.5"x11", 4 pages.

Electronic Banking
Discusses a variety of electronic fund transfer (EFT) services: automated teller machines, direct deposit, pay-by-phone systems, personal computer banking, and point-of-sale transfers. 4"x9", 18 pages, color.

Electronic Check Conversion
Explains how electronic check conversion works. Offers tips on keeping close tabs on your accounts. 8.5"x11", 4 pages.

Internet Auctions: A Guide for Buyers and Sellers
Booklet for consumers on how to buy and sell products and services on Internet auctions safely and securely.

Consumer Alerts

10 Tips for Smart Holiday Shopping Online
Being Frank about Search Engine Rank
Check Overpayment Scams: Seller Beware
/ en español
Going, Going, Gone: Using Wire Transfers for Internet Auction Purchases Can Be Risky

Going Shopping? Go Global! A Guide for E-Consumers
/ en español
Online Auctions: Bidders Be Wary

Problems With Holiday Purchases?

Source: Federal Trade Commission