The Office provides technical assistance to agencies for the development and implementation of public policies that will improve service delivery to GLBT residents; create and promote policies that build and maintain cultural competencies among DC government employees and other service providers.

Past projects have included working with the Department of Health (DOH) to develop a report on the state of GLBT health, with Metropolitan Police Department to produce the first District of Columbia Biased Crimes Report and working with a community based organization on a groundbreaking housing program for GLBT youth in Washington, DC. It is the first transitional living program dedicated to preparing GLBT youth for independent living and adulthood in the District of Columbia.

The Office serves as a resource for multiple agencies to improve the treatment of GLBT residents. On-going collaborations include participation in the GLBT work group of the Child and Family Services Administration, the GLBT work group of the DC public schools and work with the Office on Aging and the Office of Victim Services to address issues as they arise.