You can request street sign services, including the replacement of missing or damaged signs, by calling the Mayor's Citywide Call Center at 311 or completing a service request online using the District government's Service Request Center. Please identify the specific location (i.e. address, intersection) and describe the specific message of the sign and whether a signpost is also needed.

Scheduled Response Time

• STOP sign replacement: 24 hours
• Traffic control sign replacement: 35 days
• Parking sign replacement: 60 days
• Street name sign replacement: 45 days

NOTE: Requests for "new" traffic control signs require investigation, determination, rulemaking, and if approved, publication in the DC Register. This process could take 4-6 months to complete.

DDOT's standard is to investigate and respond to sign requests within the timeframe indicated.Call the Mayor's Hotline at 311 or (202) 727-1000 if the problem hasn't been resolved by the specified time of completion. Reference your service request number.