You can report a Broken Meter by calling the Mayor's Citywide Call Center at 311 or completing a service request online using the District government's Service Request Center.
Identify the meter by its unique meter ID number (located on the inside of the dome of single-space meters and on the front of multi-space meters) and describe the specific problem (i.e. coin jam, out of order, flashing fail, out of paper, etc.) A service request will be put into the tracking system, and you should receive a service request number.
Scheduled Response Time
Single-space parking meter: 72 hours*
Multi-space parking meter: 24 hours*
*Excludes Sundays and holidays
Call the Mayor's Hotline at 311 or (202) 737-4404 if the problem hasn't been repaired by the specified date of completion. Please reference your service request number.
To ensure the District's parking meters are in good working order and that repairs are made in a timely manner.
Service at a Glance
Provided By: DDOT
Location: 55 M Street, SE, Suite 400 Washington, DC 20003
Request this Service
Visit the Service Request Center
- Take a Parking Meter Out of Service
Multispace Meters in DC [PDF]
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