At the halfway point of DDOT’s month-long Potholepalooza campaign, DDOT has eclipsed the number of potholes it filled during the entire 2012 Potholepalooza campaign.
(WASHINGTON, DC) — The District Department of Transportation (DDOT) has filled close to 2,500 potholes since Mayor Vincent C. Gray and DDOT launched the agency’s fifth annual Potholepalooza campaign on April 22.
At the halfway point of DDOT’s month-long Potholepalooza campaign, DDOT has eclipsed the number of potholes it filled during the entire 2012 Potholepalooza campaign. While DDOT filled 2,443 potholes during 2012’s Potholepalooza, the agency has already filled 2,447 potholes during the first 11 working days of the 2013 campaign.
Many of the potholes were identified with the help of the public, who reported damaged roadways to DDOT by phone, email, Twitter, or by going onto DDOT’s website or reporting it using the DC311 smarphone app. The public’s feedback has been substantial: DDOT received 531 service requests for potholes since Potholepalooza commenced, surpassing the 453 service requests it received during its entire 2012 effort.
“We thank the public for their eager participation in this year’s campaign,” said DDOT Director Terry Bellamy. “This is a great example of how the District government and its constituents can team up to get the job done.”
This year’s Potholepalooza will run through May 22. As part of the campaign, DDOT is adding extra crews to fill potholes and aims to repair identified locations within 48 hours (the normal response time is within 72 hours). During Potholepalooza, residents and commuters are encouraged to phone, go online, tweet, email or use the DC311 smartphone app to submit requests for pothole repairs. Residents can track the Potholepalooza campaign’s progress online using an online map. DDOT will be posting daily updates of the overall totals of potholes filled during its Potholepalooza 2013 project at ddot.dc.gov/potholes.
The first-ever Potholepalooza was held in 2009 and over the past four campaigns DDOT crews have filled 21,011 potholes.
How to Report a Pothole
Residents and Commuters can notify DDOT in a variety of ways:
- Call the Mayor’s Call Center at 311,
- Use the On-line Service Request Center at 311.dc.gov,
- Tweet to twitter.com/DDOTDC ,
- Email to firstname.lastname@example.org, or
- Use the District’s new DC311 smartphone application.
Callers should identify the precise location including the correct quadrant (northwest, northeast, southeast, southwest) in the city and provide as much detail as possible about the hazard, including the approximate size and depth of the pothole. DDOT crews will also be out and about proactively identifying potholes.