Print this page

About the District Government Website


DC.Gov is the official web portal for District government information and services. Launched in 1999, the award-winning web portal has grown to include over 100 websites for District government agencies and topics ranging from going green to the US Census. DC.Gov also offers hundreds of online services, forms and searchable databases. Request city services online, rather than waiting in line.


 

 

A Redesign Is in the Works

In response to requests from the public and from District agencies, the District of Columbia is always looking to update our look and add new features. Our early website was a repeat award winner, but looks simplistic and outdated by today's standards. (See a screenshot of the old agency look.) A few years ago, we moved to a structured content management system, which was a big improvement in some ways, but difficult to manage. (See a screenshot of that agency website design.) 

Our current project is to migrate all of DC.Gov into the Drupal content management system with an improved navigation, a modern look and feel and a citizen-centric design. See an example of the Drupal design.

Tell us what you think about DC.Gov and how we can make improvements.

Report a problem with the website.

 

Who Maintains DC.Gov?

Many teams contribute to the success and usefulness of DC.Gov. Over 80 District agencies are responsible for the content posted on their sites and various groups work together to ensure online applications, maps, and data are available and easy to use and understand. If you have questions regarding the contents of a particular page, contact the appropriate agency. You will be able to find their main phone number on the left-hand side of the page or within the body of the page. If no contact information is provided, call 311.


Also use the Agency and Service Directory to find contact information.


We want to ensure that we capture your feedback on your overall experience with DC.Gov so that we can make improvements. Do you have a comment about the DC government website (e.g. broken links, omissions, user–friendliness)? Send in your observations to the main webmaster and your comment will be routed to the appropriate team or agency office.

 

How’s Our Service?

Did you recently have an experience with the DC government that you want to share with us? Take this survey to tell us how we did.

 

 

Contact Us

Send us feedback and suggestions about DC.gov at our feedback page to help us serve you better.

 

 

Social Media

Connect with the District government through social networking sites. View news, make news, submit requests, start a conversation. Make government work for you. Check us out at Facebook, Twitter and YouTube.

 

Subscribe to News and Information

The District Government sends out information regarding city services, news and events in a variety of methods. You can subscribe to email alerts, text alerts, and follow government agencies on various social networks based on the services and topics that are important to you and your community.

 

DC.Gov Linking Policy

The District government provides links to external websites as a courtesy and is not responsible for information on websites outside the DC portal. Inquiries should be made to the sponsoring organizations.

Some links provided on DC.Gov or other DC government websites may display vendor logos, banners, or similar identification. Such links are used for operational reasons only and do not constitute or imply any endorsement of any vendor or its product.

 

DC.Gov Accessibility Policy

The DC.Gov web portal is committed to meeting federal government standards for making web content and applications usable for persons with disabilities.

 

DC.Gov Terms and Conditions

Your access to and use of the District of Columbia website is subject to various terms and conditions.

 

DC.Gov Privacy and Security Policy

The District of Columbia is committed to protecting the privacy of all visitors to any of our websites.

 

 

DC.Gov Translation Disclaimer

The District uses both machine translation and human translation to provide vital government documents to the public. The District does not endorse the use of any machine translation product and always encourages website visitors to call District agencies via phone for additional information in their language. District agencies will use bilingual staff or a telephonic interpreter to provide additional assistance.

 

 

Free Downloads to Read Documents on DC.Gov

Some information on DC.Gov is available in Portable Document Format (PDF) or other file formats. If you do not have readers installed on your computer, you may be unable to open these documents.

If you are unsure if you need particular software to open a document, one or more of these disclaimers will be listed at the bottom of the page:


Portable Document Format (PDF)
[PDF] This document is presented in Portable Document Format (PDF). A PDF reader is required for viewing. Download a PDF Reader or learn more about PDFs.

Microsoft Word
[DOC] This document is presented as a Microsoft Word. If you unable to open the document, download the viewer.

Microsoft Excel
[XLS] This document is presented as a Microsoft Excel. If you are unable to open the document, download the viewer.

Microsoft Powerpoint
[PPT] This document is presented as a Microsoft Powerpoint. If you unable to open the document, download the viewer.